FAQs
Have questions? Below are the answers. If you don’t see the information you need, please fill out the contact form and we’ll get back to you with what you need
As a HOA board member you have been entrusted with substantial responsibility for the stewardship of your community. We believe you should choose a property manager who understands just how important it is to execute to that level of trust and responsibility.
As a board, half your job is to foster a sense of community, that is the fun part. The other half of the job is to enforce rules, regulations, and financial commitments on your friends and neighbors for the collective community welfare (property values). This is hard to do well. Your third party property manager must be able to handle these duties with tact, professionalism, and empathy. Algonquin excels in this area. You are welcome to speak live to our references to assess our quality of service for yourself – you can never find this out from some quotes at the bottom of a web page.
The goal of Algonquin Properties is to provide HOA boards with a differentiated experience by – having deeper relationships with customers in a concentrated geographic area, and providing those customers with personalized service.
Big is good, there are many good property managers to choose from. However, big necessarily means that you likely aren’t dealing with the principals and key stakeholders of the firm. Your bookkeeper managing your $1M of escrow funds probably hasn’t met you in person. At Algonquin, you will know and have access to everyone, and they will have a vested interest in your success. At the same time, since Algonquin HOA is part of a larger real estate investing company, our staff has the infrastructure and resources to handle HOAs of any size.
We are here to help you understand your billing statement! If you have a question, you can email us at contact@algonquinhoa.com or call us at 972.978.8268 between the hours of 9 a.m. and 5 p.m. Monday- Friday to speak to a customer service team member.
We offer two options for paying your assessments. To pay online, you can make your payments at www.algonquinhoa.com/resident-portal and choosing the “Pay Now” option. Alternatively, we also accept checks mailed to the address below:
HOA Name
c/o Algonquin Property Management LLC
PO Box 52395
Phoenix, AZ 85072-2935
You can setup autopay through the resident portal located at www.algonquinhoa.com/resident-portal, or with your bank.
You can access the HOA’s governing documents and insurance policy information in the resident portal located at www.algonquinhoa.com/resident-portal. Once you log in, these items will be located in the “Documents” section.
You can order a resale or condo questionnaire at www.algonquinhoa.com/certificates.
You can access the ARC form through the resident portal located at www.algonquinhoa.com/resident-portal. The form can be found in the “Documents” section. To submit your ARC request, please choose the “ARC Request” tab in the resident portal and you can upload your completed ARC form there.
Algonquin will inspect the properties according to the needs of the community and the HOA board.
Financial reports are completed and sent to the boards between the 20th and the 25th of each month.